The San Francisco Bicycle Coalition is seeking a Program Coordinator. This position will represent the organization to members and the broader community and assist with the execution of one of the SF Bicycle Coalition’s primary program areas.
Hours: Full time
Reports to: Program Director
About the San Francisco Bicycle Coalition
Through advocacy, education, and working partnerships with government agencies and community organizations, the San Francisco Bicycle Coalition is dedicated to creating safe streets and more livable communities for all San Franciscans by promoting the bicycle for everyday transportation.
Our active membership of over 10,000 represents San Franciscans of all ages and backgrounds who are working towards safe, green and more efficient ways to move around our city. The SF Bicycle Coalition is the largest city-based bicycle advocacy group in the nation and one of the largest member-driven groups in San Francisco. Our members donate over 10,000 volunteer hours per year.
We are looking for a committed and motivated Program Coordinator to manage and grow our renowned bicycle education program. The SF Bicycle Coalition is the city’s leading provider of bicycle safety education. We offer free classes for adults, children and families, and teach over 1,500 people the rules of the road annually. We also offer safety education to drivers of large vehicles, such as garbage and tow trucks, and frequent drivers, such as taxi drivers and Uber drivers.
Responsibilities may include, but will not be limited to:
- Manage multiple education contracts (SFMTA, Bay Area Bike Share and others) to ensure deliverables are met;
- Ensure high-quality bicycle safety education classes are available for adult bike-riders and professional drivers by writing curriculum and scheduling, staffing and teaching classes;
- Update bicycle and driver education curriculum regularly to conform to the California Vehicle Code and local regulations;
- Schedule bicycle safety outreach booths at events across San Francisco and manage a team of between five and 15 part-time outreach staff;
- Cultivate and manage relationships with community partners to secure free or low-cost class event space, and support education goals citywide;
- Solicit and secure contracts with private companies to expand professional driver safety training;
- Develop, implement and analyze evaluation tools to understand the program’s areas of success and opportunities for improvement;
- Represent the SF Bicycle Coalition at the SFMTA’s Taxi Task Force and Large Vehicle Working Group meetings;
- Manage relationships with bike education subcontractor and Freedom From Training Wheels subcontractor;
- Teach taxi training to new and renewing taxi drivers at the SFMTA biweekly;
- Conduct outreach about bicycle education classes to the widest possible audience, including but not limited to: writing and sending the monthly bike education newsletter; sending information about classes to local supervisors’ offices, neighborhood newspaper editors, community-based organizations, and other interested parties; hanging posters or flyers across the city; posting classes on internet calendars; etc.;
- Build relationships with community-based organizations that cater to low-income populations and diverse communities, ensuring that our bicycle education curriculum reaches a wide demographic;
- Cultivate relationships with multilingual communities and identify individuals capable of teaching classes in Spanish and Cantonese, and see curriculum translated into these languages;
- Manage the organization’s Constituent Services program alongside the Membership and Business Program Manager to provide the highest quality customer service and resources to our members and the greater bicycling community;
- Advocate for and implement a citywide bicycle ticket diversion program; and
- Work with the Membership and Business Program Manager to host brown bag lunches or trainings about bicycle safety and education with business partners.
Desired qualifications include:
- A deep commitment to the San Francisco Bicycle Coalition’s mission;
- Strong organizational, multi-tasking and time-management skills;
- Volunteer management experience;
- Excellent interpersonal and relational skills;
- An ability to work individually and as part of a team;
- Experience teaching or developing curriculums;
- Experience leading groups or individuals;
- Experience with Salesforce or other CRM software;
- Experience with WordPress or another CMS;
- Experience with Marketing Cloud or other email software;
- Familiarity with G Suite by Google Cloud;
- Experience managing contracts;
- Strong writing skills;
- Familiarity working with diverse communities;
- Volunteer experience or community involvement a plus;
- Commitment to and/or interest in the nonprofit sector;
- Fluency in languages other than English a plus, specifically Spanish, Cantonese or Tagalog; and
- Flexibility to work nights and weekends; this position may require approximately three-to-seven nights per month and one-to-three weekend days monthly.
Salary and Benefits
The annual salary for this exempt position is lower-$40,000s or higher, depending upon relevancy of experience. Full-time benefits include medical, vision and dental insurance.
How to Apply
Write a compelling cover letter and resume and submit them by clicking “Apply for Position” below. Be sure to mention where you saw the opening advertised. The San Francisco Bicycle Coalition is an equal opportunity employer.
To apply via mail, please enclose your resume and cover letter in a sealed envelope and mail to:
San Francisco Bicycle Coalition
1720 Market Street
San Francisco, CA 94102
You are also welcome to drop the envelope off in-person.
Applications will be reviewed starting on March 29 and considered on a rolling basis until the position is filled.